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ACCOUNT TERMS

mb7776si Terms Conditions for Your Account

mb7776si sets out these terms to make your account relationship clear — what you agree to when you register, how transactions are recorded, and what applies when you use our platform from Bangladesh or any eligible region. Access and use depend on your local law and the region you are in.

  • Account access rules
  • Transaction records
  • Eligible regions only
  • bKash, Rocket, Upay context
POLICY SCOPE

What These Terms Cover

These terms apply to every account opened on mb7776si and govern how you access the platform, submit transactions, and interact with our lobby. By completing registration, you confirm that you have read and accept these conditions in full. Your use of bKash, Rocket, or Upay to fund your account is subject to both these terms and the rules of the respective wallet provider — we record the transaction on our side, but the wallet transfer itself is governed by that provider's own conditions. Eligibility to hold an account depends on your local law and the region you are accessing from; if local law restricts or prohibits participation in online platforms of this kind, these terms do not override that restriction. We may update these terms when our operating conditions change. When we do, the revised version will be published here and the continued use of your account after that date constitutes acceptance. If you disagree with a change, the correct step is to close your account and stop using the platform before the change takes effect. Questions about specific clauses can be directed to our support route listed in the contact section below.

  • bKash

    Deposits made via bKash are recorded in your transaction history the moment our system confirms the transfer. The bKash wallet terms also apply to that leg of the transaction.

  • Rocket

    Rocket transfers follow the same recording process. Your account balance reflects confirmed transactions; pending transfers are shown separately until cleared.

  • Upay

    Upay payments are accepted under the same conditions. Always use the account reference shown on the deposit screen to ensure the transaction is matched correctly.

  • Eligible Regions

    Access is permitted only where local law allows. If your region restricts this type of platform, your account may be suspended and outstanding balances handled according to our closure procedure.

TERMS BOUNDARY

Where This Policy Applies

Understanding what falls inside and outside these terms helps you know exactly what you are agreeing to and where to direct questions.

  • Account Access

    All registration, login, session activity, and account-level settings are fully within scope. These terms define what we may do with your account and what you may do with it.

  • Transactions

    Deposits and withdrawals processed through our platform — including those made via bKash, Rocket, and Upay — are covered. The wallet provider's own terms govern the transfer leg outside our system.

  • Site Content

    Game content from our lobby, including titles from PlayStar, CQ9, PG Soft, and Bigtime Gaming, is covered in terms of access and fair-use conditions. Game mechanics and RTP data are governed by each provider.

  • Third-Party Services

    External services — payment processors, wallet providers, identity verification partners — operate under their own terms. We are not responsible for their policies, and these terms do not extend to them.

YOUR ACCOUNT RIGHTS

Actions Available to You Under These Terms

You have several practical rights in relation to your account and the data we hold. You can review your full transaction history at any time from the account dashboard — every deposit and withdrawal is logged with a timestamp and reference number. If you notice an error in your account details, such as a contact address or linked wallet reference, you can update most fields directly in account settings; for fields that require verification, raise a request through our support channel and we will process the correction. You can ask us a question about how a specific clause applies to your account by contacting support with your account reference and the clause in question. If you want to close your account, submit a closure request through the support route and we will confirm the steps, including how any remaining balance is handled. We aim to respond to account-related requests within a reasonable period, though we do not publish a fixed response window.

  • Review Records

    Open the transaction history section of your account to see every deposit, withdrawal, and adjustment with its reference number and timestamp.

  • Correct Details

    Update contact and wallet details in account settings. For verified fields, submit a correction request through support with your account reference.

  • Raise a Question

    Contact support with your account reference and the specific clause or transaction you are asking about. We will respond with the relevant account-level detail.

  • Request Closure

    Submit a closure request through the support channel. We will confirm the process and explain how any remaining balance is returned to your linked wallet.

CONTACT ROUTES

How to Reach Us About These Terms

If you have a question about these terms or need to act on a right described above, use one of the contact routes below. Always include your account reference so we can locate your record quickly.

  • Live Chat

    Open the chat widget from any page while signed in. Describe your query and include your account reference for the fastest response.

  • Email Support

    Send your question to our support address listed in the account help section. Attach any relevant transaction references or screenshots.

  • Help Centre

    The help centre covers common terms questions with step-by-step account guidance. Check there first before raising a direct support request.

DATA AND SECURITY

How We Handle Your Account Data

We collect only the account and transaction data needed to operate your account and comply with our obligations. Here is how we manage it.

  • Data Retention

    We keep account and transaction records for as long as your account is active and for a period after closure as required by our operating obligations. You can request a summary of what we hold by contacting support.

  • Cookies

    We use session and functional cookies to keep you signed in and to remember your lobby preferences. You can manage cookie settings from the privacy notice linked in the site footer.

  • Account Security

    Your account is protected by password authentication. We recommend using a unique password and not sharing your login with anyone. If you suspect unauthorised access, contact support immediately to freeze the account.

  • Policy Changes

    When these terms are updated, the new version is published on this page with the effective date. Contact support if you want to understand what changed before deciding whether to continue using your account.

TERMS FAQ

Common Questions About These Terms

Answers to the questions we hear most often about how these terms work in practice.

Do these terms apply if I access mb7776si from outside Bangladesh?

Access and eligibility depend on your local law and the region you are in. If local law restricts this type of platform where you are located, these terms do not override that restriction and your account may be suspended.

What happens to my account if the terms are updated?

The updated terms are published on this page. Continuing to use your account after the effective date means you accept the revised version. If you disagree, close your account before the change takes effect by submitting a closure request through support.

Are my bKash or Rocket transactions covered by these terms?

The transaction record on our platform is covered by these terms. The transfer leg through bKash, Rocket, or Upay is also subject to that wallet provider's own conditions. Both sets of terms apply to their respective parts of the transaction.

How do I correct an error in my account details?

Most fields can be updated directly in account settings. For verified fields — such as a linked wallet reference — submit a correction request through our support channel with your account reference and the detail you need changed.

Can I get a copy of my transaction history?

Yes. Your full transaction history is available in the account dashboard at any time, showing each deposit and withdrawal with a reference number and timestamp. If you need a formal record, contact support with your account reference.

How do I close my account?

Submit a closure request through the support channel. We will confirm the steps and explain how any remaining balance is returned to your linked wallet — bKash, Rocket, or Upay depending on which you used for deposits.